RightStar News

RightStar Wins Atlassian’s “Rookie Of The Year” 2016 Award


Vienna, VA, October 24, 2016 – RightStar announced today that it has been awarded Atlassian’s “Rookie Of The Year” Award. The award was presented to RightStar on October 10, 2016 at Atlassian Summit Conference 2016 in San Jose, CA. On stage at the awards ceremony were Atlassian co-founders Scott Farquhar and Mike Cannon-Brookes, President Jay Simon, Martin Musierowicz, Head of Global Channels, and Jose Morales, Head of Field Operations. This award honors new Atlassian Partners who have quickly and successfully built up a skilled Atlassian practice and executed demand generation activities. Read full press release


RightStar Joins the Pledge 1% Movement, Makes Commitment to Integrated Philanthropy

OCTOBER 12, 2016 — RightStar announced today that it has joined Pledge 1%, a corporate philanthropy movement dedicated to making the community a key stakeholder in every business. Spearheaded by Atlassian, Rally, Salesforce and Tides, Pledge 1% empowers companies to donate 1% of product, 1% of equity, 1% of profit or 1% of employee time to improve communities around the world. Read full press release


RightStar named to CRN’s 2016 Solution Provider 500 List

JUNE 6, 2016 — It was announced today that RightStar was named to CRN’s 2016 Solution Provider 500 List. The Solution Provider 500 List is CRN’s annual ranking of the largest technology integrators, solution providers and IT consultants in North America by revenue. “This prestigious list recognizes those companies with the highest revenue and serves as a valuable industry resource for vendors seeking out top solution providers to partner with,” said Robert Falter, CEO, The Channel Company. “We congratulate each of the Solution Provider 500 companies and look forward to their continued success.”


Dick Stark, RightStar’s President and CEO returns to Alf’s Zoo

BMC Software’s Alf Abuhajleh, Principal Solutions Marketing Manager, invited Dick Stark, RightStar’s President and CEO, to join him for a recent episode of “Alf’s Zoo.” Dick discusses what Digital Service Management means to the channel.


RightStar hosts the 4th Annual Metro DC Remedy User Meeting

On Thursday, August 5, 2015, RightStar hosted the 4th Annual Metro DC Remedy User Meeting. It was held at the GSA building auditorium in Washington, DC. Despite a major transportation incident, a train derailment at the Smithsonian stop, that kept some registrants from coming, there was a healthy crowd in attendance. Dick Stark, RightStar’s President, kicked things off with an overview of the Remedyforce presentation he plans to make at BMC Engage in September. Bill Reese of BMC followed Dick with an excellent presentation on the new Remedy 9 ITSM solution and the Remedy Roadmap. Dick and Mark Lev of RightStar did an “Ask the Remedy Expert” interview-style discussion that gave the audience a technical person’s perspective on Remedy 9. Finally, Roger East presented a segment on Remedy Integrations featuring RightStar’s ScanStar and PKISSO solutions. The event was followed up with lunch catered by Au Bon Pain.
Read about Remedy 9 >>


RightStar Announces Its Partnership with Atlassian

VIENNA, March 12, 2015 — RightStar announces a strategic relationship with Atlassian to become an Expert Partner. RightStar will deliver the Atlassian suite of tools to customers based on a collaborative approach to improve and manage ALM, Agile, ITSM and ITIL solutions based on combining people, process and technology. Atlassian products automates and simplifies tasks and documentation while improving efficiency, productivity and quality.
See Atlassian Products >>


Service Desk Express (SDE) Isn’t Going Away

HOUSTON, March 16, 2015 — Since the announcement of the End of Life of SDE, the SDE customer community has continually expressed a desire to have an ongoing level of support for SDE. BMC has heard your concerns and have decided to extend the Limited Support life of SDE.

What does this mean for the SDE customer?

  • Service Desk Express isn’t going away at this time. BMC is committed to providing support and updates for SDE until such time that there is insufficient demand from the SDE community.
  •  You can add capacity if needed. You may continue to renew support and purchase additional capacity as needed.
  •  BMC will issue hot fixes. Please review BMC’s Product Support Policy for details.
  •  You can still migrate to other BMC products. This announcement does not impact any existing migration offers to FootPrints or Remedyforce that BMC has made available.

For more information, please contact your RightStar Account Manager or email the sales team at sales@rightstar.com.


Alf’s Zoo Features Dick Stark, RightStar’s President and CEO

BMC Software’s Alf Abuhajleh, Principal Solutions Marketing Manager, invited Dick Stark, RightStar’s President and CEO, to join him for a recent episode of “Alf’s Zoo.” Dick and Alf discussed the pros and cons of cloud-based ITSM vs. on-premise. Instead of worrying about the delivery mechanism, Dick says that the focus should be on getting the “Ferrari out of the garage” and optimizing the value that IT management software brings to the business.




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