RightStar Systems is a leading provider of IT Service Management and Application Lifecycle Management solutions for mid-size and enterprise organizations; federal, state, and local government agencies; and educational institutions. As an Elite BMC Software Solution Partner and Atlassian Experts Partner, RightStar provides consulting, design, and implementation services for the full lines of BMC and Atlassian software products. As a complement to these services, RightStar offers on-site ITSM and ALM assessments, providing strategic roadmaps for delivering services to the business more cost-effectively, accredited ITIL® Certification training, and a specialized line of RightStar software products that add essential functionality to your IT service management system.
With a focus on Business Service Management (BSM), RightStar delivers successful ITSM implementations that align with the business goals of your organization. As your trusted IT service management partner, we can help you reduce your IT costs through improved efficiencies and enhance your relationships with internal and external customers and suppliers through service quality improvements and reduced service outages.
According to Gartner Research, 30 cents of every dollar spent on IT produces little to no value to the business. Inefficiency and misalignment wastes capital and erodes productivity, resulting in low return on investment. To thrive in today’s economy, your IT organization is required to do more with less by better aligning IT with the business, consolidating applications wherever possible, automating best-practice workflows across multiple platforms, and streamlining services. RightStar is your partner in these endeavors, providing you with the tools, methodology, and guidance you need to exponentially add value to every IT dollar you spend.
RightStar’s History of Success
RightStar Systems was founded in 2003 as a spin-off of Evergreen Systems. Our mission remains to “make every customer a reference” by consistently delivering high-value IT service management solutions. RightStar has grown steadily from 5 employees and $80,000 in professional service revenue in 2003 to 65 employees and $10 million in service revenue in 2014. In spite of this steady growth, RightStar continues to operate from the viewpoint that we are only as successful as our customers are satisfied.
GSA Contract #Contract GS35F0592R
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Small Business Qualification
RightStar qualifies as a Small Business under two NAICS Codes: 423430 and 541519
423430 Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
541519 Other Computer Related Services